I haven’t received my order yet. What’s going on?

If you are in the USA and it’s been over 15 business days since you placed your order, or if you are overseas and it’s been over 31 business days since you placed your order, please let us know by emailing us with your name and order number. Thanks for your patience!

A note for international customers: Occasionally overseas shipments will take a longer time due to the delivery country’s customs. Each customs office is different and we are not responsible for any fees or tariffs.